The moral of the story is.pack your patience if you plan on dining here because the food may be worth the wait. It was good, but not as good as the sandwich. I highly recommend the sweet & spicy chicken sandwich. We ordered 2 different drinks but they tasted almost the same. The drinks were mediocre at best but the food was good. We finally were seated after a 2 hour wait. We wanted to leave due to her unpleasant tone, but had waited too long to turn back and possibly wait at another restaurant. Still no apology for the much longer than quoted wait time. The hostess was again annoyed and said they had been waiting 5 minutes longer than us. Also, the 2 parties ahead of us were seated. 20 minutes later and we see a party who came after us get seated. The hostess seemed annoyed that we asked but said there were 2 parties ahead of us. An hour in, we checked to see how much longer. We were told the wait time was 30-45 minutes. We decided to give it a try on a Friday night. The parking lot is always FULL (even during COVID restrictions). It’s enjoyable family fun and a great place for a date too. There’s no running for kiddies, of course, but as they move around the modelers have made sure there is plenty of easy viewing for them and anyone in a wheelchair. There is memorabilia around the place which could, if one desired, fill an afternoon all by itself. The place is clean and neat as are rest rooms. There is a bank two doors down as I discovered (haha). Keep in mind that this venue is cash only. The entry door takes a little navigation but it large and accessible as is the small reception area and exit. The aisles are accessible for wheelchairs and strollers. Older attendees can find a convenient seat. From big city Chicago to what appears to be a row of colorful beach or San Francisco houses to small time life at various points in American history it’s all there.Īmazingly it is woven together so well that the change from one tableau to another is hardly noticeable. There is plenty of seating inside to view the trains and the wonderful model setup they have along with it. The cost of admission is reasonable for children and adults. Whether you are looking for something to combine with an outdoor event or to spend some time with the family in a quality place then ‘Chi-Town Union Station’ is a great place to go.
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